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Privacy Policy

Last updated: January 2025

Introduction

Movingly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our removalist marketplace platform.

Information We Collect

Personal Information

  • Name and contact information
  • Address and moving details
  • Payment information
  • Communication preferences

Usage Information

  • Platform usage patterns
  • Search queries and preferences
  • Device and browser information
  • IP address and location data

How We Use Your Information

  • Provide and maintain our services
  • Connect you with removalist professionals
  • Process payments and transactions
  • Send service-related communications
  • Improve our platform and user experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With removalist professionals to facilitate your move
  • With service providers who assist in our operations
  • When required by law or to protect our rights
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Lodge a complaint with authorities

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@movingly.com.au
Phone: +61 2 8000 0000
Address: 123 Business Street, Sydney NSW 2000, Australia