Privacy Policy
This policy explains what information Movingly collects, how it is used, and the choices available to people using the platform to plan and compare moving services.
Document status
January 2025
Review the policy details here, then contact support if you need clarification on how the platform handles your request.
Contact supportIntroduction
Movingly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our removalist marketplace platform.
Information We Collect
Personal Information
- Name and contact information
- Address and moving details
- Payment information
- Communication preferences
Usage Information
- Platform usage patterns
- Search queries and preferences
- Device and browser information
- IP address and location data
How We Use Your Information
- Provide and maintain our services
- Connect you with removalist professionals
- Process payments and transactions
- Send service-related communications
- Improve our platform and user experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With removalist professionals to facilitate your move
- With service providers who assist in our operations
- When required by law or to protect our rights
- With your explicit consent
Data Security & Your Rights
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with authorities
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@movingly.com.au
Phone: +61 2 8000 0000
Address: 123 Business Street, Sydney NSW 2000, Australia