Moving help, support details, and booking answers in one place.
Use the help centre to find answers about quote timing, booking, moving day prep, insurance questions, and how to contact support when something changes.
Contact support
Common questions before move day.
How do I get a quote for my move?
Use the quote form to share your locations, move date, and any special requirements. We use that brief to connect you with removalists who fit the scope of the move.
What information do I need to provide?
The most useful inputs are your current and new locations, moving date, property size, and any special items such as fragile pieces, stairs, lifts, or storage needs.
How long does it take to get quotes?
Most users receive responses within 24 hours, and often much sooner when the route and inventory are clear from the start.
Still need help?
If your move is unusual, urgent, or tied to an insurance issue, reach out directly and we’ll help you figure out the next step.